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WHERE’S MY REFUND?

The IRS issues more than 9 out of 10 refunds in less than 21 days. However, it’s possible your tax return may require additional review and take longer. Where’s My Refund? has the most up to date information available about your refund. The tool is updated daily so you don’t need to check more often.

Due to the current COVID-19 situation, the Internal Revenue Service reminds taxpayers and tax professionals to use electronic options to support social distancing and speed the processing of tax returns, refunds and payments.

To protect the public and employees, and in compliance with orders of local health authorities around the country, certain IRS services such as live assistance on telephones, processing paper tax returns and responding to correspondence are extremely limited or suspended until further notice.

The IRS encourages all taxpayers to file electronically when possible. The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but your return has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your Economic Impact Payment. Paper returns will be processed once processing centers are able to reopen.

While the IRS is receiving and storing mail, our mail processing functions have been scaled back to comply with social distancing recommendations. This includes the IRS’s ability to correspond with taxpayers about a variety of issues including requests for information needed to process a tax return. Currently, we have reduced responses to paper correspondence. Our primary concern is serving taxpayers as indicated in the People First Initiative, which includes numerous actions to alleviate taxpayer burden during this time.

Taxpayers who mail correspondence to the IRS during this period should expect to wait longer than usual for a response. Once normal operations resume it will take the IRS time to work through any correspondence backlog. Correspondence sent to IRS offices may be returned to the taxpayer if that office is closed and no one is available to accept them.

The IRS website is regularly updated with the status on their operations during COVID-19.

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